Privacy Policy

Privacy Policy

ZEROCO Inc. hereinafter referred to as ZEROCO) respects the privacy of visitors to this website and takes the utmost care in handling and managing their personal information. We have established a Personal Information Protection Management System (PMS), and the personal information registered on this site will be properly managed by the person in charge of the PMS. We will not disclose or provide your personal information to any third party without your consent, except in the following cases

a. Appropriate acquisition, use, and provision of personal information

We will acquire and use personal information appropriately within the scope of the purpose of use specified in advance, will not handle personal information beyond the scope necessary to achieve the purpose of use, and will take measures to ensure that personal information is not used for other purposes.

b. Compliance with Laws, Regulations, and Standards

With respect to the handling of personal information, the Company shall comply with the "Act on the Protection of Personal Information," the "Act on the Use of Personal Information Number to Identify Specific Individuals in Administrative Procedures," and other laws and regulations, as well as guidelines and other norms set forth by the government.

c. Security Control Measures

We will implement necessary and appropriate preventive and corrective measures to prevent unauthorized access to personal information, leakage, loss, or damage of personal information, and for other security management.

d. Response to Complaints and Consultations

We will respond promptly to complaints and consultations regarding our PMS by respecting the rights of the individual and establishing internal rules.

e. Continuous Improvement of Personal Information Protection Measures

We will continuously review and improve our PMS by checking daily operations and conducting regular employee training and audits.

f. Contact for inquiries regarding personal information protection policy

ZEROCO Inc.
Personal Information Consultation Desk
Address: 5-27-8 Jingumae, Shibuya-ku, Tokyo
E-mail: info@zeroco.co.jp(Japanese only)

October 1st, 2022

ZEROCO Inc.

Handling of Personal Information

Name or title of business operator

ZEROCO Inc.

Personal Information Protection Manager

ZEROCO Inc.
Affiliation: Personal Information Consultation Desk
E-mail: info@zeroco.co.jp(Japanese only)

3. Purpose of use of personal information

  1. (1) Customers' personal information
    ZEROCO will use customers' personal information within the scope necessary to achieve the following purposes of use.
    1. (a) Responding to various types of inquiries
    2. (b) Providing and managing information on products, technologies, and services
    3. (c) Other purposes incidental to the above purposes of use
  2. (2) Personal information of applicants for employment
    Personal information of applicants for employment, for the purpose of employment selection of human resources needed by the Company
  3. (3) Employee information and specific personal information of employees and their dependents
    For employment and labor management of our employees
  4. (4) Personal information of individual business owners
    Personal information and specific personal information of individual business owners
    For execution of entrusted business and business communication

4. Provision of personal information to third parties

Personal information will not be provided to third parties without the consent of the individual, except in the following cases

  1. (1) When required by law
  2. (2) When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
  3. (3) Cases in which the provision of personal information is especially necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the person
  4. (4) Cases in which the provision of personal information is necessary for cooperating with a state organ, a local government, or an individual or entity entrusted by either a state organ or local government to execute affairs prescribed by law, and in which obtaining the consent of the person is likely to impede the execution of the affairs concerned.

5. Outsourcing of personal information

In order to provide smooth service to you, we may outsource personal information entrusted to us. In such cases, we will enter into a contract for the protection of personal information with a subcontractor that meets the standards we have established, and will properly manage and supervise the subcontractor.

6. Procedures for Responding to Requests for Disclosure of Retained Personal Data

If you wish to request disclosure, etc. (notification of purpose of use, disclosure, correction, addition, or deletion of content, suspension of use, elimination, or suspension of provision to a third party) of your retained personal data, please contact the Personal Information Consultation Service below by mail. Please download and fill out the prescribed application form, attach the necessary documents, and send it to the Personal Information Consultation Service below, enclosing identification documents.
When making a "request for disclosure" or "request for notification of purpose of use," please enclose 1,000 yen worth of postage stamps with the application form. (This will be used to cover the cost of registered postage with proof of delivery to send the response.)
If there is insufficient postage for the return postage, or if the return postage stamps are not enclosed, we will contact you to that effect. If payment is not received within the prescribed period, we will send back the document you sent as if you had not requested disclosure, etc.
(* Additional fees may be charged depending on the nature of the request for disclosure, etc. In such cases, a written estimate will be provided in advance. In such cases, we will provide you with a written estimate in advance.)

7. Cases in which personal information is not provided

The provision of personal information is at the discretion of the individual. However, if you do not provide your personal information, we may not be able to provide some or all of our services to you.

8. Use of "cookies"

Some of our website pages use a technology called "cookies" to identify you when you access the site again. However, the purpose of use is limited to the above-mentioned purposes.
If the cookie function is disabled in your browser settings, you may not be able to use the website services.

9. Consultation regarding personal information

If you have any opinions, complaints, or requests regarding the handling of personal information, please contact the following Personal Information Consultation Desk by e-mail or mail.

10. Personal Information Consultation Desk

ZEROCO Inc.
Personal Information Consultation Desk
Address: 5-27-8 Jingumae, Shibuya-ku, Tokyo
E-mail: info@zeroco.co.jp

11. Governing Law

The handling and management of personal information obtained by ZEROCO and the validity and interpretation of this Privacy Policy shall be governed by the laws of Japan.

12. Agreed Jurisdiction

The Tokyo District Court shall have exclusive jurisdiction in the first instance over any disputes related to personal information obtained by the Company and this Personal Information Protection Policy.

13. Revision of this Privacy Policy

The Company may revise this Personal Information Protection Policy at any time.